Wherever I-T may roam

By David Milot, Unisys

“Roamer, wanderer, nomad, vagabond, Call me what you will, But I’ll take my time anywhere, Free to speak my mind anywhere, And I’ll redefine anywhere” – so sang Metallica in their hit single, Wherever I May Roam. The same is now true of IT, with so many consumer devices crossing over into the business environment, offering us the opportunity to work flexibly from wherever we are in the world.

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Spring Clean Your Big Data

By George Davies, CEO, MooD International

‘Big data’ are the IT buzzwords of the moment, with companies both excited and intimidated in equal measure by how much intelligence can be gleaned from this resource. And rightly so, the world generates 5 exabytes of data every two days – roughly the same amount created between the dawn of civilisation and 2003 – so it is a challenge to identify what information is useful and what is irrelevant.

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It’s About Working Smarter, Not Harder

By Tony Williams, Director of IT, Europe & Africa at Plantronics.

A recent study found that UK commuters spend up to three days a year stuck in gridlock, with Britain coming in as the fifth worst country in the world for traffic jams[1]. Not only is this immensely frustrating for those stuck in their cars, it’s also a huge waste of time and money for businesses.

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From Chaos To Compliance: Adapting Records Retention To The Digital Age

By Christian Toon, head of information risk at Iron Mountain

In principle, document retention should be a straightforward part of a responsible information management plan: you work out what you want or need to keep, archive it securely and destroy it in line with national guidelines. Job done, what’s next?

The reality couldn’t be further from the truth.

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Airing Your Dirty Data

By Christine at ServiceSource

You may not want to talk about it or deal with it, but you’ve got piles of dirty data. We all do.

In our personal lives dirty data takes the form of duplicate photos and incorrect addresses for holiday cards. For most companies the problem is a thousand times worse. Dirty data is more than an annoyance or a wasted stamp. It costs billions in lost revenue a year. It’s polluting your forecast visibility and clogging revenue arteries that are the lifeblood of the company.

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Business Apps Move To Mobile

By Claire West, Fresh Business Thinking

A third of IT leaders describe their mobile development team as sluggish, middling or outpaced, according to new global research.

CIOs say it takes an average of five months to deliver new versions of mobile applications for existing mobile device updates, confirming they cannot keep up with device vendors releasing updates every couple of months.  That’s according to an independent global research study undertaken by Vanson Bourne and commissioned by Borland, a Micro Focus company (LSE: MCRO.L).

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Enterprise Video: the Privatisation of Television

By Martin Nurser, Vice President of Qumu EMEA

Communicating in ways that engage employees emotionally and make the message stick is increasingly important and difficult to achieve. Enterprise video is a great medium to do exactly that. If approached cleverly and if the right platform is adopted, you can use it to provide your work force with a very contemporary tool for social business.

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How To Create Competitive Advantage With ‘Unified’ Remote Working

By Ralf Ebbinghaus is CEO at unified communications specialist, www.swyx.com

It wasn’t so long ago that the phrase, ’I’ll be working from home today’ would have been met with cynical smiles and knowing winks from everyone in the office, especially during a crucial stage of a test match.  Yet despite the recent well-publicised u-turn by Yahoo on insisting staff work statically in the office, remote working continues to have a growing impact and popularity amongst SMES in the UK.  Recent ONS (Office of Statistics) figures show that well over 12% of UK workers now operate remotely from their designated offices.

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Five Reasons Why Open Reach Will Revolutionise Your Email Marketing

By Dela Quist, Chief Executive, Alchemy Worx

Open reach, for those not familiar with the term, is a customer engagement metric that measures the proportion of your email database who have opened at least one message over a period of time.

Alchemy Worx has been measuring open reach across a range of clients and industries for many years and we’ve unearthed a wealth of valuable insights that underline why this metric should become the lynchpin of your marketing strategy.

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Putting the Social into Customer Relationship Management

By Nikhil Govindaraj, Vice President of Products at Moxie Software

The customer has always been king, but social media — Facebook, Twitter, texts, chat, forums and email — have profoundly affected customer expectations, giving them more power and influence and changing customer relationship management in ways we could never have imagined even a decade ago.

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