By Andreas Wienold, EMEA VP at LifeSize
With an evolving landscape of new infrastructure solutions on the market and limited resources to hire additional staff, IT administrators are often overwhelmed with how to manage their video communications environment.
Although IT administrators may have to deal with a whole range of problems, these top five problems seem to be the most prominent:
1. Too Complex: Most video infrastructure is designed as discrete, single-purpose products. IT teams must deploy and monitor each product separately and navigate disparate UIs. This complexity puts a huge tax on IT resources
2. Limited Deployment Options: While many data centres have moved to virtualisation technologies, a majority of video conferencing products are still delivered as hardware, requiring more space, more power and added equipment cost.
3. Larger Workloads, Limited Resources: While IT teams are tasked with managing more devices in more locations, including laptops and mobile devices; they are also challenged to improve efficiencies across a larger network without adding headcount.
4. Not Scalable: Most video infrastructure products come in fixed capacities that don’t scale, so companies can rarely buy the exact capacity they need or scale as they grow.
5. Difficult to Trial: A typical trial requires ordering, shipping and setting up each device (and for every product you want to trial, it is “rinse and repeat”). The process is costly, slow and inefficient.
The industry needs to move away from a product-centred strategy and adopt a more user-focused approach. Users want simplicity while preserving functionality and quality. There are many ways how to achieve that. For example by integrating multiple video infrastructure applications onto one software-based platform, with apps you just turn on. An entire portfolio accessible from one interface, which eliminates the duplication of tasks inherent in separate solutions.
Virtualisation of software or hardware appliances enables IT leaders design a solution that fits their environment. It also enables customers to have a flexible purchasing model that lets them buy, expand and grow incrementally, as few as one port or one seat at a time.
What business IT teams want and need is clear: to be able to trial, deploy, monitor and manage video infrastructure from one interface that is owned and controlled with a single login.Google+